These terms and conditions ("Terms", "Agreement") constitute an agreement between Quedebio ("Quedebio", "we", "us" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the quedebio.com website and its products or services (collectively, "Website" or "Services").
If you create an account on the Website, you are responsible for the security of your account and all activities that occur under it. We may monitor new accounts before any use of our Services. Providing false information may result in the deletion of your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend, disable, or delete your account if you violate this Agreement or bring our reputation into disrepute.
You are solely responsible for the content you submit to the Website. This content may be reviewed and removed if it violates our rules.
You are required to make payments according to the then-current terms. We reserve the right to change prices or products at any time, and to refuse or limit any orders.
We strive to provide accurate information, but do not guarantee that all information is error-free. Any errors may be corrected without notice.
Even if we perform backups, you remain responsible for your own data.
We are not responsible for any interactions with third parties through our site.
We are not responsible for the content or practices of third-party sites linked from our site.
Use of the Website for illegal purposes or to harm others is strictly prohibited.
Quedebio trademarks may not be used without prior permission.
Use of the Site is at your own risk. We do not guarantee the continuous availability or complete accuracy of the Website.
We disclaim any liability for indirect or consequential damages related to the use of our site.
You agree to indemnify us for any claims related to your use of the Site.
This agreement is governed by French law. Any dispute will be submitted to the competent courts in France.
We may modify these terms at any time. By continuing to use the site, you agree to the updated terms.
By using our site, you agree to these terms and conditions.
For any questions regarding this Agreement, you can contact us at the following address: contact@quedebio.com .
This policy was updated on 05/07/2024 .
Our policy is valid for a period of 60 calendar days from the date you receive your order. If you receive your order and are not satisfied for any of the reasons below, we may offer you a replacement for the same item or one of equal value.
After this 60-day period, unfortunately no replacement can be offered.
To qualify for a replacement, one of the following criteria must be met:
To validate your request, proof (photos, videos, or physical inspection upon return) may be required. If the criteria are not met, we reserve the right to refuse the replacement.
Try Quedebio oil for 60 days. If you're not completely convinced, simply return the bottles—even empty—and you'll receive a full refund .
Validity period :
You have 30 calendar days from the date you received your order to request a refund.
Valid reasons for a refund :
: the product has a manufacturing defect.
: the product received does not match the description.
: you are not convinced by the results of our oil.
Evidence required :
Photos , videos , or a physical inspection of the returned product may be required to validate your claim.
60-day money-back guarantee :
Try Quedebio oil for 60 days. If you're not completely convinced, simply return the bottles—even empty—and receive a full refund .
Product return address :
38 Rue Thiers – 38000 Grenoble – France
Required proof :
To finalize your refund, proof of purchase (receipt, purchase order, or other valid proof) is required.
Without this document, we will unfortunately not be able to process your refund request.
These terms and conditions ("Terms", "Agreement") constitute an agreement between Quedebio ("Quedebio", "we", "us" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the quedebio.com website and its products or services (collectively, "Website" or "Services").
If you create an account on the Website, you are responsible for the security of your account and all activities that occur under it. We may monitor new accounts before any use of our Services. Providing false information may result in the deletion of your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend, disable, or delete your account if you violate this Agreement or bring our reputation into disrepute.
You are solely responsible for the content you submit to the Website. This content may be reviewed and removed if it violates our rules.
You are required to make payments according to the then-current terms. We reserve the right to change prices or products at any time, and to refuse or limit any orders.
We strive to provide accurate information, but do not guarantee that all information is error-free. Any errors may be corrected without notice.
Even if we perform backups, you remain responsible for your own data.
We are not responsible for any interactions with third parties through our site.
We are not responsible for the content or practices of third-party sites linked from our site.
Use of the Website for illegal purposes or to harm others is strictly prohibited.
Quedebio trademarks may not be used without prior permission.
Use of the Site is at your own risk. We do not guarantee the continuous availability or complete accuracy of the Website.
We disclaim any liability for indirect or consequential damages related to the use of our site.
You agree to indemnify us for any claims related to your use of the Site.
This agreement is governed by French law. Any dispute will be submitted to the competent courts in France.
We may modify these terms at any time. By continuing to use the site, you agree to the updated terms.
By using our site, you agree to these terms and conditions.
For any questions regarding this Agreement, you can contact us at the following address: contact@quedebio.com .
This policy was updated on 05/07/2024 .
Our policy is valid for a period of 60 calendar days from the date you receive your order. If you receive your order and are not satisfied for any of the reasons below, we may offer you a replacement for the same item or one of equal value.
After this 60-day period, unfortunately no replacement can be offered.
To qualify for a replacement, one of the following criteria must be met:
To validate your request, proof (photos, videos, or physical inspection upon return) may be required. If the criteria are not met, we reserve the right to refuse the replacement.
Try Quedebio oil for 60 days. If you're not completely convinced, simply return the bottles—even empty—and you'll receive a full refund .
Validity period :
You have 30 calendar days from the date you received your order to request a refund.
Valid reasons for a refund :
: the product has a manufacturing defect.
: the product received does not match the description.
: you are not convinced by the results of our oil.
Evidence required :
Photos , videos , or a physical inspection of the returned product may be required to validate your claim.
60-day money-back guarantee :
Try Quedebio oil for 60 days. If you're not completely convinced, simply return the bottles—even empty—and receive a full refund .
Product return address :
38 Rue Thiers – 38000 Grenoble – France
Required proof :
To finalize your refund, proof of purchase (receipt, purchase order, or other valid proof) is required.
Without this document, we will unfortunately not be able to process your refund request.
Return procedure :
Before any return, you must first contact us so that we can validate your request.
A prepaid return shipping label will be provided to you: simply affix it to the package and send it to the address provided.
➡️ You will not be charged any shipping costs.
Please ensure the product is properly packaged to avoid damage during transport.
📦 If the product is returned damaged or used beyond reasonable inspection , Quedebio reserves the right to refuse the refund .
Customs fees and import taxes :
When a package is shipped internationally, it may be subject to import taxes, customs duties and/or fees imposed by the customs of the destination country (e.g., handling fees).
➡️ These costs are fully covered by Quedebio.
Allergy warning :
Our products are formulated from 100% natural ingredients.
If you have any doubt about a possible allergic reaction to any of the ingredients, we recommend that you carry out a preliminary skin test on a small, inconspicuous area of skin (e.g. the inside of the wrist or elbow).
Contact for any questions regarding the refund policy :
If you have any questions regarding this refund policy, you can contact us:
📧 By email : contact@quedebio.com
💬 Via our contact form
📍 Address : 38 RUE THIERS - 38000 GRENOBLE
📱 WhatsApp : +33 9 86 68 89 99
Return procedure :
Before any return, you must first contact us so that we can validate your request.
A prepaid return shipping label will be provided to you: simply affix it to the package and send it to the address provided.
➡️ You will not be charged any shipping costs.
Please ensure the product is properly packaged to avoid damage during transport.
📦 If the product is returned damaged or used beyond reasonable inspection , Quedebio reserves the right to refuse the refund .
Customs fees and import taxes :
When a package is shipped internationally, it may be subject to import taxes, customs duties and/or fees imposed by the customs of the destination country (e.g., handling fees).
➡️ These costs are fully covered by Quedebio.
Allergy warning :
Our products are formulated from 100% natural ingredients.
If you have any doubt about a possible allergic reaction to any of the ingredients, we recommend that you carry out a preliminary skin test on a small, inconspicuous area of skin (e.g. the inside of the wrist or elbow).
Contact for any questions regarding the refund policy :
If you have any questions regarding this refund policy, you can contact us:
📧 By email : contact@quedebio.com
💬 Via our contact form
📍 Address : 38 RUE THIERS - 38000 GRENOBLE
📱 WhatsApp : +33 9 86 68 89 99
